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Shift Supervisor

Store # White Bison 6179
Address: 1101 Long Hollow Pk
Gallatin, TN, 37066

The Shift Supervisor assists the White Bison Coffee Manager in leading and coaching shot staff to consistently deliver all the components of the White Bison Coffee offer and culture to maximize the guest experience. The position has total accountability for the operation of the store in the Coffee Manager's absence.  

  • Hours of operation: 6:00 am- 9:00 pm, daily
  • Full time positions available- flexible days/shifts

Position Summary:

  • Assists in creating the environment to support the coffee shop culture
  • Efficiently rings customer orders, following our cash handling guidelines, taking full responsibility for drawer accuracy.
  • Welcomes and connects with each and every guest, building relationships and repeat business. Learns names, drink orders, etc.
  • Maintains in-depth knowledge of products coffee, tea, juices, smoothies, etc., food offerings - and shares accordingly with guests.
  • Makes/brews coffee and espresso drinks according to company standards/recipes.
  • Follows health, safety and sanitation guidelines for all products.
  • Maintains and stocks all products in the bar/barista area, condiment stand.
  • Trains and builds staff capability.
  • Works opposite hours of the Coffee Manager. 
  • Performs other duties as assigned.

Job Requirements:

  • At least 1 year management experience, preferably in the coffee industry.
  • Good interpersonal, guest service and oral communication skills
  • Good attention to detail and take personal pride in all that you do
  • Have sufficient visual ability to check identification and process credit cards
  • Ability to lift up to 50 pounds carrying cases of milk, etc.
  • Ability to work shifts, holidays and weekends
  • Dependable/flexible

Join a winning team with a growing company! Career advancement opportunities available! Apply today. 

("shift") AND ("supervisor" OR "supervise" OR "lead" OR "leader" OR "senior" OR "coordinator" OR "manager" OR "manger" OR "manage" OR "mngr" OR "foreman" OR "leader" OR "superintendent" OR "mgr" OR "chargehand" OR "deputy" OR "mng" OR "co ordinator" OR "management" OR "supervision" OR "supervising" OR "managing")

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