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General Manager

Store # Greater Nashville
Address: 1740 Ed Temple Blvd
Nashville, TN, 37208

The General Manager develops, leads and coaches their respective store staff to consistently deliver all the components of the Twice Daily offer and culture to maximize the guest experience.  The position has total accountability for the efficient and profitable operation of the Twice Daily store.

Position Summary:

  • Helps ensure “best in class” service is extended to all Twice Daily guests.Takes a lead role in delivering the programs necessary to maximize the guest experience.
  • Possesses a strong passion for the Twice Daily offering and culture.
  • Engages in educating the guest about the Twice Daily “fresh all day” offer.
  • Provides leadership and direction to the Twice Daily store management team.
  • Acts as role model for all elements of the Twice Daily culture and core values.
  • Is responsible for the creation of the environment necessary to support the store culture.
  • Attracts, recruits, interviews and hires staff aligned with the Twice Daily culture and values.
  • Trains, retains, motivates and leads a capable store team.
  • Provides daily coaching to individual staff on their roles in delivering the Twice Daily store culture and values.
  • Assumes the role of Twice Daily Host as needed.
  • Works opposite hours as the Assistant GM.
  • Provides ongoing feedback to the District Manager based on guest experience and comments.
  • Maintains adequate staffing levels to ensure compliance with the Twice Daily standards of business readiness.
  • Performs other duties as assigned.

Job Requirements:

  • At least 3 years senior management experience in a retail or restaurant environment
  • Good interpersonal, guest service and oral communication skills
  • Good attention to detail and take personal pride in all that you do
  • Have sufficient visual ability to check identification and process credit cards
  • Ability to lift up to 50 pounds carrying cases of milk, etc.
  • Ability to work shifts, holidays and weekends
  • Dependable/flexible

Join a winning team with a growing company! Career advancement opportunities available! Apply today.

("general manager" OR "vice president" OR "gm" OR "director" OR "manager" OR "branch manager" OR "ceo" OR "country manager" OR "managing director" OR "sales director" OR "sales manager" OR "store manager" OR "assistant manager" OR "operations manager")

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